Helios Zoe Rubber Wood 6-Seater Dining Set with Chairs

1. General Shipping Information

At Wooden District, we are committed to delivering high-quality wooden furniture and décor items to your doorstep safely and on time. Please read our shipping policy carefully to understand the delivery process.

2. Shipping Locations

• We ship across India and selected international locations.
• If your location is not covered in our standard shipping zones, please contact us before placing an order.

3. Processing Time

• Orders are typically processed within 2-3 Week after payment confirmation.
• Custom-made or bulk orders may require additional processing time, which will be communicated at the time of purchase.

4. Estimated Delivery Time

• Standard Delivery: 7-10 business days (depending on location).
• Express Delivery: Available at an additional charge (please contact us for details).
• Delivery timelines may vary due to factors like product availability, remote locations, or unforeseen circumstances.

5. Shipping Charges

• Shipping charges are calculated at checkout based on the destination and product weight.
• Free shipping may be available on select products or promotional offers.

6. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status.
• If you do not receive tracking details, please contact our support team.

7. Delivery Terms

• Customers must provide accurate shipping details. We are not responsible for delays due to incorrect addresses.
• If a delivery attempt fails due to an unavailable recipient, additional delivery charges may apply.

8. Damaged or Lost Shipments

• If your order arrives damaged, notify us within 48 hours with photos of the product and packaging.
• For lost shipments, contact us immediately, and we will assist you in resolving the issue.

9. International Shipping

• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
• Delivery timelines for international orders may vary based on customs clearance.