1. General Shipping Information
At Wooden District, we are committed to delivering high-quality wooden furniture and décor items to your doorstep safely and on time. Please read our shipping policy carefully to understand the delivery process.
2. Shipping Locations
- We ship across India and selected international locations.
- If your location is not covered in our standard shipping zones, please contact us before placing an order.
3. Processing Time
- Orders are typically processed within 2-3 Week after payment confirmation.
- Custom-made or bulk orders may require additional processing time, which will be communicated at the time of purchase.
4. Estimated Delivery Time
- Standard Delivery: 7-10 business days (depending on location).
- Express Delivery: Available at an additional charge (please contact us for details).
- Delivery timelines may vary due to factors like product availability, remote locations, or unforeseen circumstances.
5. Shipping Charges
- Shipping charges are calculated at checkout based on the destination and product weight.
- Free shipping may be available on select products or promotional offers.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status.
- If you do not receive tracking details, please contact our support team.
7. Delivery Terms
- Customers must provide accurate shipping details. We are not responsible for delays due to incorrect addresses.
- If a delivery attempt fails due to an unavailable recipient, additional delivery charges may apply.
8. Damaged or Lost Shipments
- If your order arrives damaged, notify us within 48 hours with photos of the product and packaging.
- For lost shipments, contact us immediately, and we will assist you in resolving the issue.
9. International Shipping
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- Delivery timelines for international orders may vary based on customs clearance.